POLICIES
RESERVATION & PAYMENT POLICY
A $250 deposit is required at the time of booking, with the remaining balance due at arrival the day of your flight experience.
CANCELLATION POLICY
Cancellations made more than 7 days prior to the flight will receive a full refund, minus a $50 non-refundable processing fee. Reservations canceled within 7 days of the flight will not receive a refund of their deposit. It is your responsibility to arrive at the scheduled check-in time. There are no exceptions to this policy so please remember to account for weather conditions, traffic, construction, etc.
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*If you show up late and miss your flight, you have cancelled without notification. If possible we may be able to accommodate your flight later in the same day however, this is situational and cannot be guaranteed as an option, it is more likely we will have to reschedule your flight for a different day.
RESCHEDULING POLICY
Any changes made to a flight time, date, or aircraft section, will be subject to availability. We will do make every effort to accomidate your change request. We reserve the right to alter your scheduled flight experience without notice.
ASSUMPTION OF RISK
Flights are an active experience, requiring physical exertion by its participants (including climbing in and out of the aircraft) and an ability to follow the directions of a qualified pilot. While considering flying as an activity, be realistic about your abilities and limitations. People with medical conditions, physical impairments, or who are seriously overweight should consult a physician before going flying.
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Our staff is here to answer your questions and address your concerns, and we encourage you to contact us if there is anything we can help you with.
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For safety reasons, we reserve the right to refuse service to anyone at anytime who poses a potential risk during flight, who is suspected of being under the influence of drugs or alcohol, or who is deemed unfit to fly. We also reserve the right to alter your flight experience without notice.
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Flying is an activity with inherent and unavoidable risks, and we do not guarantee the safety of any person. All participants are required to sign an assumption of risk/release of liability waiver. If you choose to come fly with us, let it be known that you are doing so at your own risk.
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Minors under the age of 18 must sign their own waiver in addition to having it signed by a parent or legal guardian. Children must be at least 14 years old and 100 lbs to ride.